Connecting People,
Connecting Cultures

What do we do?

We help organizations to become culturally and linguistically competent in their relationships with their Latino employees, clients and community.

How do we do it?

We help to bridge the communication and cultural gap with a simple four step process.

  1. Meet with our clients to assess where they are now and where they want to be.
  2. Identify any obstacles or barriers to success and outline the projected goal.
  3. Create a customized strategic plan that addresses the needed actions and creates a time line for achieving the goals.
  4. Implement the plan

What are our values?

Our clients are our most important asset. We handle each project with the highest degree of confidentiality, professionalism, quality and appropriateness. You have our word that we will only accept you as a client if we can help you to communicate more effectively with your employees, clients and community. If we feel that we can’t help you, we will gladly offer the names of other companies.

What does Susy Molano have to offer?

Company founder María Susana (Susy) Molano is a native Spanish speaker. Her background in management, teaching, consulting, mediation, translation and interpretation allows her to effectively communicate concepts and ideas while at the same time recognizing the differences that exist between Latino groups.


  • Degree in Law, from Colegio Mayor de Nuestra Señora del Rosario; Bogotá, Colombia
  • Associate of Science, Business Management Development, from Manatee Community College; Bradenton, Florida
  • Post graduate degree as Specialist in Administration: Human Resources Manager, from Universidad de Los Andes; Bogotá, Colombia
  • Certificate of Professional Development Program in Comprehensive Human Resources Management, from Portland State University; Portland, Oregon

International Experience:

  • Human Resources Manager
  • Internal Legal Consultant
  • Director of the Human Resource Consultant Group
  • Law Professor

This is what people say about working with Susana and MMC

“She is a native speaker and one of the very useful aspects of working with her, is that she understands the different cultural perceptions among people from the different Latino countries.

We had a long ongoing problem among our staff from Mexico and other staff from Guatemala. Susy came in and solved the problem in just one meeting by listening carefully and talking directly with the staff involved. What a relief! “

Linell Nevius

Director of Human Resources

Mary’s Woods

Lake Oswego